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10-Year Limited Warranty

10 year prorated heat exchanger, tank, compressor and Performance Monitor warranty (through R5000A/W [ADR2500A/W]), applies on standard PIONEER products. PIONEER standard dryers are warranted to be free from defects in material and workmanship for a period of one year from the date of shipment (15 months for distributor stock units), provided the equipment is used according to the company’s recommended usage. Liability is limited to the repair, refund, or replacement in kind at the company’s sole option. In no event will PIONEER be liable or responsible for incidental and consequential damages, even if the possibility of such has been made known to the company. The usual maintenance and replacement-type products are not covered by this warranty. To protect the warranty, use genuine PIONEER accessories. One year mechanical parts only warranty applies to equipment outside the U.S.A., Mexico, and Canada.

Guaranteed Trade-In Value and Extended Warranty – consult factory.

Product Liability Insurance Coverage-Provided

 

Contact Us

Pioneer Air Systems, Inc.
210 Flatfork Road
Wartburg, TN 37887, USA

T: (423) 346-6693
F: (423) 346-3865 or 7522
Email: Click Here

Testimonials

"I wanted to drop you a note to give you some feedback on the results of your customer service efforts at Texas Instruments… I am pleased to report the Texas Instruments was extremely impressed with the way that Pioneer handled their problem and were very appreciative of the efforts…"

Richard J. Brown, Jr.

AirPower of New England

"I called Pioneer to find repair parts for our R100 air dryer and was met with the most pleasant and helpful staff. I was mostly impressed as our air dryer was built in July 1988!!! First repair needed. It runs 8-10 hrs per day and does a great job. Our repairman remarked that we have some of cleanest nail/staplers guns he services."

Mike Woley

Baldwin Mfg

"I would like to personally thank you for your cooperation and help. The attention you gave to resolve problems and answer questions is commendable… This type of service is very seldom found in today's businesses."

William E. Pickering, Jr.

Central Power and Light Company

"…The dryer performed flawlessly and the customer was very happy with a pressure dew point of -89ºF… This type of service certainly does create a feeling of doing business with a first-class outfit…"

Philip Scarola

Centri Dye Equipment Company

"Your program was most educational and enjoyable."

Terry Perko

Diversified Air Systems, Inc.

"I would like to take this opportunity to commend your plant personnel (Rick Lee and Glen Ford)… they should be given a heros welcome on their performance… Please extend a "bravo & at' a boy" from all of us here in Phoenix."

Ronald Egner

George S. Thomson Company

"I would like to express my appreciation for the training and hospitality I received during my visit to your facility… I was most impressed by the professionalism and enthusiasm of your entire staff."

Loy McDonald

Lewis Systems South, Inc.

"I received a call from my customer the day the parts were delivered and he was very pleased and wanted to express his gratitude to me and to you and your organization. Thank you for the extra care and concern to get these items to us as required. Good Job!"

Herb Miller

Motion Industries

"Thank you for your message today, and I appreciated the opportunity to meet you and your team. The information we received was very interesting and we are excited about this opportunity… I very much appreciate your efforts to make us comfortable and welcome in your home and your business."

James D. Packard

Pacwill Environmental